Bt internet deals telephone number

The broadband market is constantly shifting so we update the provider and package details on a regular basis to ensure the results you see are up to date and accurate. However, if you spot an error anywhere, please do let us know so we can correct it. We currently default the ranking of results by First Year Cost a version of our listings which is Ofcom accredited. This is the total amount you will pay in the first year of your contract. In comparison calculations, bill credit and cashback are deducted from First Year Cost. We are also testing defaulting to a Recommended sort order not currently Ofcom accredited.

We feel this highlights the best deals for our customers, by taking into account how popular they are with users and how easy it is to buy them on the provider's website. Recommended deals are defined by four factors: we take into account first year cost, the proportion of users that click to view a deal, the total number of clicks a deal receives, and the number of users who purchase that deal on the provider's website.

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We do have some sponsored listings, such as the Featured Deal. This is either a sponsored ad or a deal we strongly recommend. Some deals may also be marked as Editor's Pick. This is a sponsored deal but it does not affect its position in the results grid. Traffic management - also known as traffic shaping - is a technique used by broadband providers to prioritise, ration and even restrict how networks and connections are used by customers like you. This is done to ensure a smooth-running service, even when a lot of are people using the internet at the same time.

Think of broadband as a motorway. These days, most major broadband providers do not practise traffic management. Still, always check out your chosen provider's policy before taking out a plan with them, just in case it'll affect you. Read more about traffic management. This does not push up the cost of any service that you might subscribe to through our site and we do not charge you for any of the services we offer on the website. In addition to this, our commercial arrangements do not impact on the way we list the providers or packages that appear in your results list.

Our calculator lets you compare costs against other broadband providers , check for hidden costs and fair usage policies so you can make sure you are choosing the right deal for you. For the wider list of packages, sorted according to your chosen criteria, you can enter your postcode in the postcode box. Different kinds of broadband - whether BT Infinity, or Virgin Media's cable network - have rolled out to different areas of the country, and this varies a lot by postcode.

For more on this, please take a look at our privacy policy. This website uses cookies as described in our cookie policy , to see what cookies we use and to set your own preferences, click here. Otherwise, by clicking on or navigating this site, you accept our use of cookies. Find the broadband, phone or TV deal that's best for you Location Check availability.

Why do we need your postcode? We don't want to show you a load of deals that you can't actually get, so by giving us your postcode we show you only the deals that are available where you live. We don't share your postcode with anyone else. Take a look at our privacy policy to find out more. As featured in. Broadband options. Standard Fibre.


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Monthly usage allowance The amount you download determines the broadband package you should get. To keep things simple, we ask if you would like to see packages which are unlimited. These packages are ideal for users who are online for several hours during the day, or use the internet extensively for entertainment - like downloading movies and TV, streaming entertainment, or playing games. They are also good for large households where several people go online at the same time. Limited Unlimited. Minimum speed Your broadband speed determines how fast web pages load, files are downloaded, the time streaming video takes to buffer, and more.

For a big household, or one where you stream lots of video or play games, a fast speed is recommended. Include TV. Show deals with mobile SIM. Include cost of new line. Show homephone only. Filter Sort by: Our best picks Our best picks are deals we highlight as having particularly strong special offers or are sponsored listings. To compare a wider list of packages, sorted according to your chosen criteria, you can enter your postcode in the box above. Special Offer Unlimited Broadband.

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Broadband news and guides Updated daily, our news section keeps you abreast of everything from surveys of the fastest broadband providers and new money-saving offers to ongoing drive to improve super-fast broadband coverage across the UK. How does uSwitch Broadband make money? The commission income enables us to offer a free service to compare broadband deals and allows us to develop broadband comparison tools we offer on the site. Want to see who was named best broadband provider? Find out the answer and much, much more at our dedicated broadband awards page.

Ofcom has unveiled a series of guidelines it will be following to determine if broadband providers are treating their customers unfairly. Ofcom has set the date for the implementation of its new Universal Service Obligation USO , which could see thousands of homes and businesses benefit from faster broadband speeds. Find out when this change takes place and how it could benefit you.

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A new set of commitments laid out by Ofcom should ensure broadband suppliers are treating customers fairly and with respect. Find out what these commitments mean for you. Current provider. Our best broadband deals, June Buy now. How fast is your broadband? Start speed test. Broadband deals explained Broadband guides Compare broadband Broadband awards About this site Broadband deals news. Broadband deals explained What is the best broadband deal? Best broadband deals on uSwitch. How to find the best broadband deal To find the best broadband deal for your home, you should consider the following factors: Broadband speeds: For most of us, speed is the most important factor when choosing a broadband package, and faster is usually better.

Many providers offer heavy discounts during the length of your contract, but do keep an eye out for when your contract ends. There are also a number of other points to consider before just looking at the monthly price as there may be hidden savings — and costs — in other areas. Contract length: Broadband deals tend to be offered as or month contracts, although some providers do offer flexible rolling plans. A low monthly price may be offset by an expensive upfront payment. Freebies and rewards: To make a broadband deal more attractive, many providers will add on some kind of reward — like cashback, bill credits or a tech gift.

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Depending on the value of these and the value to you , these can bring down the effective monthly cost. You can typically find broadband packages from providers that bundle together several services, like TV packages, call plans or even mobile contracts. What broadband speed do I need? Infrequent streamers and smaller houses can likely get away with a broadband deal offering speeds of 38Mbps or 50Mbps. Faster fibre broadband deals, offering speeds around 63Mbps, are usually only a few pounds more per month and are worth it for larger houses or people who love to stream TV series and films.

People who regularly work from home may also be interested in these faster connections to make conference calls and file-sharing even easier. Will I get the advertised broadband speed? There are a number of other factors that can affect your broadband speed: The type of connection you have.

In general, fibre broadband — whether fibre to the home or fibre to the cabinet — offers faster, more reliable speeds than ADSL broadband, which relies only on copper wires. The time of day. Similar to a highway during rush hour, the number of people online can affect your broadband speed. During peak time when more people are online, your broadband speed may slow down.

Again, this is an issue that mainly affects people on ADSL broadband deals. How far you live from the exchange or cabinet. Depending on how far you are from the exchange, your broadband speed may be slower, particularly for fibre to the cabinet connections. With fibre to the cabinet broadband deals, the cabinets are connected to the telephone exchange by fibre-optic cables, which can transmit data faster than copper wires, but the final leg is made up of copper wires to your home. The further you live from the cabinet or exchange, the more of your wiring relies on copper wires, which means your connection will be slower.

Where you put your router. If your Wi-Fi connection is poor, it could just be as simple as moving your router.


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Many of us like to hide our routers in cabinets, but this interferes with the signal and will slow your broadband connection down. Baby Monitors All Baby Monitors. Prizes Competitions. Ways to contact us: Via email In the unlikely event that the articles within our help section doesn't address your specific issue you can email your query to shop bt.

By telephone If you need to speak to a customer services advisor you can call us 5 days a week between the hours of 9am and 5pm. To escalate a problem If you have already contacted our customer services team but feel that your issue remains unresolved please email csmanager bt.

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