It was not a convenient location for me and I would not have booked there if I had known that. Pros: Staffs are nice Cons: More staffs and cars available. I waited like almost an hour to get my reserved car after a red eye flight. Billed for extra tolls upon return home. Cons: Have your Reps be informed about the process. Have transponders to rent. Be nice. Good service equals repear business and I will never go back.
Cons: Wish the rental place was open on Sunday. Would have been so much more convenient. Cons: I reserved a car but when I arrived they had no cars. I had to wait 45 mins for them to find one. How a rental car place runs out of cars I do not know. Pros: Has to be the worst rental I've reserved. Cons: Offering the car at the rate it was sold at would be starters. Pros: Car was ready for dispatch when we arrived for pickup. Cons: We found out through trial-and-error that our ez-pass was out of funds. This caused for delays at a crowded tollbooth.
To avoid making a scene, we paid cash out-of-pocket. When informed of this event at drop-off, staff somewhat unhelpfully gave us a phone number to call to seek compensation. Pros: The staff was very friendly. The car was brand new. The pick up was easy. Cons: The inside of the back window was greasy and hard to see out of.
The rear view mirror was as well. When we returned the car, they didn't let us park in a Hertz spot even though there were open ones. Pros: Pick up and return process was fast Cons: Price was expensive. Pros: Poor customer service Cons: Staff has to be nice and helpful. Cons: Wait time was excessive. Staff members were rude. Upon calling, customer service was useless. Pros: The car got me to my destination. Drop off was fine.
Cons: Waited 45 minutes with only 4 people in front of me!!!! Absolutely worst pickup, they either need staff or need to expedite their process. The car itself was dirty and had an odor. Pros: Drop off super easy. Staff just great. Cons: Lower price. Pros: The car I eventually got was fine Cons: The people at the office made the process as hassled and difficult as they could. Cons: Drop off was poor at JFK. Cars were left outside of drop off lot since it was full. Some cars were left with engine still running.
There was no attendee handling drop offs and had to just hand key to a random Budget employee. Pros: Pickup and dropoff were very quick and easy Cons: The car wasn't filthy, but it wasn't clean. Pros: Staff were very helpful. Cons: Pick-up location could use a more prominent sign. Pros: Staff very helpful and friendly. Cons: I did find a vodka bottle under the back seat that was missed from cleaning up from last customer.
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Pros: Pick up and drop off were quick and easy. Cons: The rear hatch did not open all the way. Pros: Friendly staff. Easy pickup and dropoff. Cons: There was some trash in the door compartments. Pros: Staff was very professional and took care of my needs. Very convenient pickup and drop off. Cons: I really don't have anything to say to make things better other than price. But this is New York and I get the reason. Pros: Great staff Cons: Car windows were dirty, hard to clean with wipers. Pros: Pick up and drop off was easy Cons: One way rates ate a bit high, should be adjusted to accommodation emergencies.
Cons: Tried to give me a smaller, cheaper and dirty car than what I had booked and paid for.
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No alternative options. Impatient with my questions. Pros: Easy drop off. Clean comfortable reliable car. Cons: Customer service at pick up. It appeared to be an effort to provide customer service. Employees were having side conversations amongst themselves while conducting business. Pros: Nothing Cons: They took a reservation but did not have a car!
Pros: Pricing was reasonable. Cons: Customer service was not satisfactory.
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Made me want to cancel my reservation and go somewhere else. Friendly staff Pros: Helpful staff Cons: Dropoff is not well defined, need better light and bigger signs. Everything about it felt like a con Pros: The car itself was of a decent standard Cons: The price was absurdly different to the kayak price. Force a lot of upgrades on you. Dollar is not a discount car rental Cons: Rental location didn't have the sedan I had reserved when I went to pick up on time and forced me to rent a SUV and pay extra.
I will never rent from Dollar again because they have too many hidden fees. Pros: The staff was friendly and extremely helpful. Cons: There was a mix up about when I was to drop the car off. The mix up was taken care of my money refunded. Just make sure you ask all the questions before you leave with the car.
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Pros: Friendly rental agent. Cons: Long wait on shuttle. Waited in line for 30 minutes to get car since only one agent was working. Pros: Quick pickup and drop-off, the car was affordably priced. Cons: The car was pretty dirty, it clearly had not been vacuumed and had food and grease on the steering wheel and on the seats.
Pros: The staff was accommodating: I decided to change the car after first seeing it-- the reservations specialist did not hesitate to provide another car. The cars are generally Very new and well maintained. Cons: The reservations room is very utilitarian: it does not have any chairs or benches to sit on. Pros: Staff did their best, and were pleasant. Cons: They are always having trouble with the computers being slow or frozen.
Pros: The only good part odd my experience was making the reservation. Cons: The quality of the car and the customer service could have been better. Cons: Very unprofessional behaviour, the lady does not know how to check international license. Cons: We rent car with capacity of 4 baggage but they gave us car with 0 baggage capacity and when we told them they called us rude. That was worst experience that we have with car rental.
Pros: Good car Cons: The pickup and drop off was terrible. First, I was emailed the wrong pickup address. I went there and there was no rental place. I had to call to find out a new one and spend money on a cab to get there. Second, the drop off was chaotic and confusing. I have no idea what I was charged in the end. Pros: The drop-off was very easy, IF you know in advance to return to the Avis lot.
The vehicle a Rogue was new with low mileage and was comfortable. Cons: There are no Payless signs until after taking the exit for Rental Returns. Anyone not knowing where to return the car might be confused. Fortunately, I asked about returning the vehicle upon departure from the lot after finishing the forms. Having just 1 agent on-site on Friday morning was horrible. Pros: Everything very efficient Cons: Car tires needed alignment.
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Please refund. Cons: It was impossible to get through on the telephone. Additional Government-issued identification may be required.
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Please read the Renter Requirements Policy for details pertaining to deposits and general rental requirements at this location. Additional authorizations from your account will be obtained to cover the cost of the rental charges. National is not responsible for any overdraft fees incurred. Cost of a replacement tire is not covered by RSP , lockout service if the keys are locked inside the vehicle , jumpstarts, and fuel delivery service for up to 3 gallons or equivalent liters of fuel if Vehicle is out of fuel.
Roadside Plus services are only available in the United States and Canada. If Renter does not purchase RSP, or RSP is invalidated as set forth above, roadside assistance will be available, but standard charges will apply. RSP does not apply in Mexico. For roadside assistance call All renters and additional drivers must be 21 or older, have a valid driver's license and a major credit card in their name.
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Driver's licenses are accepted from any USA state or territory, from a Canadian province or from an international country. Licenses from outside the USA or Canada also may require an international driver's permit. International driver's permits are valid only if presented with the original local license. Individuals with learner's permits are not eligible to rent.
This is only a summary. Renters between the ages of 18 and 20 may rent the following vehicle classes: Economy through Intermediate cars. Renters between the ages of 21 and 24 may rent the following vehicle classes: Economy through Standard cars and including Small Pick-Up Trucks and Cargo Vans. Debit cards are accepted at the time of rental with a roundtrip travel ticket, e-ticket, or travel itinerary that shows the renter's name and discloses a return date and port of entry.
A deposit equal to the cost of the rental will be taken at the time of rental, and the funds will not be available for use until after the vehicle has been returned. Cash, prepaid cards and money orders are not acceptable forms of rental deposit. This location is not responsible for any overdraft fees incurred.
Supplemental Liability Protection SLP is offered at the time of rental for an additional daily charge. If the renter accepts SLP, Enterprise provides Third Party Liability protection up to the applicable minimum financial responsibility limit and Empire Fire and Marine Insurance Company provides excess Third Party Liability insurance coverage from the applicable minimum financial responsibility limit to 1,, All of these terminals, with the exception of Terminal 5, have car rental counters.
These counters are located just outside of the arrivals level of the terminals and are easy to find on your way out of the terminal. You can choose from 10 different rental car companies in the John F. Kennedy Airport. These companies are:. Because John F. Kennedy Airport is one of the largest and busiest airports in the United States, you will want to do everything you can to streamline your time in the airport.
Book your rental car ahead of time using the Car Rental search tool available through Skyscanner. This will help you find the rental cars available to you on the day you arrive at John F. Kennedy Airport and ensure that you get the best deal possible as well as help you move through the airport as quickly as possible. When you sign your rental agreement with the company you choose at John F.
Kennedy Airport, be sure to ask about what the agreement has to say about toll bridges and roads. Some rental companies offer E-ZPass transponder tags as a part of the rental agreement which allow you to pass through the toll bridge booths without having to pay with cash on hand. As such, you will pay the tolls as a part of your final car rental costs but will be able to move more quickly through toll bridges as you travel throughout Manhattan and the surrounding boroughs.
On the other hand, if you have your own E-ZPass transponder tag and you have it with you, you can use that rather than the rental car company's transponder tag. Driving in New York City can be a bit overwhelming if you have never done so. The roads generally have many lanes, including carpool lanes for vehicles carrying more than a single person. Be cautious and careful when driving in New York City, be prepared for delays, and of course, watch out for the taxis. Taxi drivers tend to be the most aggressive drivers in New York City and will change lanes on a dime if they need to do so.
Keep your eye out and you will have nothing to worry about.